To submit a ticket please email: helpdesk.it@imesd.k12.or.us
Include a brief description of the issue you are experiencing as well as the location.
If immediate assistance is needed, the help desk number is 541-966-3182.
In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.
Alternative way to submit a maintenance ticket is to email: maintenance@umchs.org
Use project requests to request any printing, binding or lamination projects.
Use supply requests to request any supplies from the main office. Supplies will then be pulled and you will be notified of a pick up time or delivery date.
Use Safety Concern/Recognition Form to contact our UMHS Safety Team.
Safety Minutes (Coming Soon! )
Use link above to access UMHS Intranet where UMHS Policy & Procedures, Forms and other UMHS information is stored.
Use link above to access your UMHS agency email.
Complete form with as much information as possible. You will receive a response through email.
To view UMHS's COVID-19 Management Plan & Updated COVID-19 Risks, click here.
Use the above to submit Incident Report. Ensure form has all signatures and are legible.
Form must be submitted at a minimum of 24 hours after incident.
Incidents for children:
Staff will utilize the bi-carbon copies of incident reports. If your center/location is running low, please reach out to Main Office.
Use link to submit UMHS Suspected Child Abuse Report Form
Oregon Child Abuse Hotline 1-855-503-SAFE (7233)
Head Start, Early Head Start & Preschool Programs submit through Preschool Programs CANs Link.
Home visitors, Healthy Families, and all other programs submit through FACE CANs Link.
Use link to submit UMHS In-Kind Form